Privacy Policy | Roof Leopard

Thank you for visiting Jaypez Solutions LLC DBA Roof Leopard ("we," "us," or "our") website. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website and any lead generation forms, including forms hosted on third-party platforms such as Meta (Facebook/Instagram). By accessing or using our website or submitting information through any of our lead forms, you agree to the terms of this Privacy Policy.

1. Information Collection and Use

1.1 Personal Information

We may collect personal information from you when you voluntarily provide it through our website or lead forms. This may include but is not limited to your name, email address, phone number, property address, and any other information you choose to provide. We may also collect your property address when you voluntarily provide it to request a roof measurement estimate or related services.

1.2 Use of Personal Information

We may use your personal information for the following purposes:

To respond to your inquiries or provide information you requested.
To process and fulfill your requests for services or products.
To communicate with you regarding our services, promotions, or updates.
To provide you with an instant roof price range estimate based on your property measurements.
To schedule a Roof Condition Visit or follow-up appointment.
To improve our website and enhance your user experience.
To comply with applicable laws, regulations, or legal obligations.

2. Handling of Phone Numbers

2.1 Statement of Non-Sharing

We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.

2.2 Text Message Frequency

We may use your phone number to send text messages for various purposes including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary but on average we send approximately five text messages per month or in response to inquiries.

2.3 Message and Data Rates

When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.

2.4 Opt-Out

You may opt out of text message communications at any time by replying STOP to any message you receive from us.

3. Meta Lead Forms

If you submit your information through a lead generation form hosted on Meta platforms (Facebook or Instagram), your information is collected directly by Roof Leopard through that form and is subject to both this Privacy Policy and Meta's Privacy Policy, available at facebook.com/privacy/policy. By submitting a Meta lead form you agree to be contacted by Roof Leopard via phone, text, or email regarding your roof inquiry.

4. Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Please note that no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security.

5. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Jaypez Solutions LLC DBA Roof Leopard
Phone: 716-249-9550 Email: roofleopard@gmail.com
Website: roofleopard.com

Reply STOP to opt out of text messages at any time. Message and data rates may apply.